Locally owned and operated Collision and Auto Body since 1989.
Nearly 30 years ago two young family men started this business with an entrepreneurial spirit, experience in the automobile repair business, and a love of cars. Over the years, they built a thriving, successful repair shop and created the CarCraft Collision family that still exists today. Many of our technicians and office team have been part of the business since that beginning!
Early in 2018, ownership of the company changed hands when two CarCraft employees and their wives, The Glistas and The Haighs, joined forces to buy the business from the retiring owners. The locally owned, family-centered team business environment continues to thrive at CarCraft!
Today, great things are happening at CarCraft Collision Center !
We’re enthusiastic and our expectations of ourselves and our team are high. We are thoughtfully moving forward to grow our business…developing improved efficiencies, enhancing and adding technology, and building the framework for our future. But, we don’t think you want us to blather on here about our Mission, Vision, and Values. You just want to know if we’re going to do our job, do it well, and treat you with courtesy and respect. Pretty simple, right?
We agree. We understand that our job is to get you back to your life, fix your car right, and get the car back to you, on time. Period.
Here are the FOUR main things that you need to know about us:
1) OUR NUMBER ONE PRIORITY at CarCraft Collision Center is to make sure that every customer is happy when they leave our shop with their vehicle. You can rest assured that although some things do change over time, that simple priority has not, and will not ,change! We know that personal, friendly service; quality workmanship; and delivering your car on time is what makes that happen. It’s what has kept CarCraft Collision Center successful over the years, and it’s what still keeps our customers coming back and referring their friends and family.
2) OUR COMMITMENT TO YOU is to provide an experience with us that’s as stress-free as possible. At CarCraft, you are never a number – you’re a PERSON with a life, a family, a job, friends, and commitments. We GET that! We help you navigate the insurance process, get you a rental car if needed (delivered and picked up at our shop – so you don’t have to stress over it), and we keep you informed every step of the way – so there are no surprises.
3) OUR PROMISE is to deliver you superior results by using only quality parts from reputable brands to make sure that your car is ready to drive; by providing continuous training and education on the latest technology and processes for our technicians; and by making sure that you are happy with the quality of our work before you leave the shop.
4) WE STAND BEHIND OUR PRIORITY, COMMITMENT, AND PROMISE with a Lifetime Warranty on our work. As long as you own your car, if there are any material or workmanship issues on the work we’ve done for you – we’ll take care of it. It’s the right thing to do.
The next time you need collision repairs, any kind of auto body work – large or small – or auto glass replacement, check us out! We think that you’ll never go any place else!