Home » Privacy Policy

Effective date: November 1, 2018

Who we are

We are: CarCraft Collision Center, Inc.

We are located at: 7616 Backlick Road, Springfield, VA 22150.

Our company phone number is: 703-644-6503.

Our website address is: https://carcraftcollisioncenter.com

Our e-mail address is:  carcraftcollcntr@aol.com

 

CarCraft Collision Center, Inc. (“us”, “we”, or “our”) owns and operates the https://carcraftcollisioncenter.com website.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.  We use your data to provide customer service, information about our business and services, and to safeguard and improve the website.

By using the website, you agree to the collection and use of information in accordance with this Privacy Policy, and our Disclosure and Terms and Conditions of Use.

This privacy policy applies only to the use of our website, including information that you type into forms or comment spaces on this website.  It does not apply to data and information that you supply to us via in-person contact, e-mail, written correspondence, telephone or any other means.

Information Collection And Use

We collect several different types of information for various purposes to provide service to you and to safeguard and improve our website.

Types of Data Collected

Personal Data

When using our website, you may voluntarily, through submission of a contact form, or implicitly, through visiting our website and the acceptance of cookies and our policies set forth here, provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data and Cookies

Contact Form Data

We keep contact form submissions indefinitely for customer service purposes and we may use the contact information from time to time for our business’s own marketing purposes.  We do not directly share your personal information submitted to us via a contact form on this website with other businesses for the purposes of marketing or solicitation.

Usage Data

We may also collect information about how the website is accessed and used. This data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.  You can review more details related to our Cookies Policy here:  Cookie Policy

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

CarCraft Collision Center, Inc. uses the collected data for various purposes:

  • To provide and maintain the website
  • To notify you about changes to our website or off-line services
  • To allow you to participate in interactive features of our website when you choose to do so
  • To provide customer care and support
  • To provide you with occasional marketing information related to our offline business and services
  • To provide analysis or valuable information so that we can improve the website
  • To monitor the usage of the website
  • To detect, prevent and address technical issues

What rights you have over your data

If you provided personal information on this site through use of our contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it here.

Your consent to this Privacy Policy, granted to us through your voluntary use of this website and/or submission of such information to us, also represents your agreement to that transfer.

CarCraft Collision Center, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

CarCraft Collision Center, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of CarCraft Collision Center, Inc.
  • To prevent or investigate possible wrongdoing in connection with the website or our services
  • To protect the personal safety of users of the website or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot and do not guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our website and services (“Service Providers”), to provide Service on our behalf, to perform Website and Service-related services or to assist us in analyzing how our website and service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For example, we use a few services from automattic.com, such as JetPack, VaultPress, and Akismet.  Here’s a Link to Automattic’s Privacy Notice

Backups

Backups of our website files and/or database are created and stored locally on our server and/or remotely on 3rd party servers. Archives can include, but are not limited to, file and database assets, including hashed passwords, 3rd party data, uploads and user information. These backups are stored only to provide restoration of the critical functionality of this website.  Backup retention can vary from several days to one year.  Backup zip files are stored with hashed file names to prevent filename guessing and directory browsing is disabled.

Analytics

We use a third-party Service Provider, Google Analytics, to monitor and analyze the use of our website.

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on onto your device(s). The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.  For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Comments

We may ask for and allow comments on some of our posts and pages.  If visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

The Gravatar service privacy policy is available here: https://automattic.com/privacy/

Links To Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Children’s Privacy

Our website does not knowingly address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. Changes to our Privacy Policy will appear on this page and are effective when they are posted on this page.

We will update of the “effective date” at the top of this Privacy Policy whenever changes are made. You are advised and encouraged to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: carcraftcollcntr@aol.com
  • By phone number: 703-644-6500
  • By mail: 7616 Backlick Road, Springfield, VA 22150